Customer Service Advisor

Apply now Job no: 516210
Work type: Permanent - Full Time
Location: Berkshire
Categories: Customer Services/Call Centre

Job Title: Customer Service Advisor

Location: Forbury

Salary: £20,545 – £27,133 depending on skills and experience

Permanent | Full Time Hours

The Role

As a key member of the team, you will be involved in the collection of overdue business accounts, providing financial, clerical and administrative services to ensure efficient, timely and accurate payment of accounts.

Your Skills & Experience

To ensure you get the most from your role, and our customers receive the highest levels of service, you should have excellent communication skills and strong problem solving capabilities. With a confident manner, you will be comfortable negotiating with stakeholders, whilst also providing guidance and support. Any previous electrical experience would be advantageous, however not essential. Your internal personal skills will be second to none, much like your organisation and time management skills. Last but not lease, you’ll have a good working knowledge of Microsoft Office applications.

Our Company

Our Business Energy business supplies businesses with electricity and gas, offering a wide range of energy contract solutions including fixed and flexible contracts, serving a broad and diverse range of clients from micro businesses to large national corporates. 



Our Benefits

We have an excellent benefits package as part of our offering. Here’s a few highlights;

- Generous holiday allowance (you can even buy additional holidays)

- Great share plans

- Group Pension Plan

- One day paid volunteering

- Tailored internal development opportunities


Next Steps

Just click the Apply button to submit your application, it doesn’t take long.

Closing date for applications is: 29th of April 2018

This vacancy is open to internal and external candidates. If you’re internal, please notify your line manager before you submit your application. If you’re successful, we’ll conduct some pre-employment checks.


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Applications close: GMT Daylight Time

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