Business Energy Smart Roll Out Coordinator

Apply now Job no: 517797
Work type: External Fixed Term Contract, Internal Secondment
Location: Berkshire
Categories: Customer Services/Call Centre


Job Title: Business Energy Smart Roll Out Coordinator

Location: Forbury Place

Salary: £24,923 – £32,919 depending on skills and experience

12 month Fixed Term Contract | Full Time Hours

The Role

Working as part of the SSE Business Energy Smart meter roll out programme, we have an exciting vacancy for a Smart Roll Out Coordinator to join our team. You will play a vital part in successfully organising the installation of gas smart meters on multiple sites for group account customers.  This will be achieved by establishing strong relationships between the BESP, BE’s Key Account Managers, as well as Energy Assets our Meter Operator responsible for installing metering equipment and our Group Account customers. 

The success of BE’s smart rollout will not only be measured through the number of gas smart meters installed, but also by the customer experience and regulatory compliance.  You will be responsible for building and managing a process to closely monitor and report on meter deployment progress, understanding operational and 3rd party supplier challenges and escalating and mitigating issues and risks linked to BE’s meter installation commitments to its Group Account customers.

This is an excellent opportunity for developing new management skills, as well as learning how to navigate and add value to a dynamic operational and regulatory project environment. For us it's not just about being good at what you do - it's about enjoying what you do, too. So we'll encourage and empower you to lead, think outside the box, and perform work that you can be proud of.

Your Skills & Experience

To be successful in this role you will be able to demonstrate excellent written and verbal communication skills, able to communicate effectively to customers, third party suppliers and internal business stakeholders. Excellent negotiation skills and strong report writing and presentation (PowerPoint) creation skill. Experience in a previous Coordination role is essential.  However, prior gas experience is not a pre-requisite.

The role requires the ability to produce work of a high quality with very close attention to detail. It requires excellent stakeholder engagement and customer management skills and an ability to present accurate information in an impactful way to BE stakeholders. This is a busy role, necessitating the prioritisation and coordination of tasks to meet deadlines with minimal supervision in a busy, pressured but exciting environment. Excellent organisation, planning and time management skills are essential, together with a flexible and self-motivated attitude.

Our Company

SSE Business Energy supplies around 500,000 businesses with electricity and gas, offering a wide range of energy contract solutions including fixed and flexible contracts. The Business Energy team serves a broad and diverse range of clients from micro businesses to large national corporates. All customers are supported by UK based service teams providing support tailored to each business’s scale and scope.

Our depth of industry knowledge means we are uniquely positioned to help businesses by providing advice and the tools needed to manage their energy usage and take more control of their energy spend.

Our Benefits

We have an excellent benefits package as part of our offering. Here’s a few highlights;

- Generous holiday allowance (you can even buy additional holidays)

- Great share plans

- Group Pension Plan

- One day paid volunteering

- Tailored internal development opportunities


Next Steps

Just click the Apply button to submit your application, it doesn’t take long.

Closing date for applications is: 22nd November 2018

This vacancy is open to internal and external candidates. If you’re internal, please notify your line manager before you submit your application. If your application is successful, we will carry out some background screening checks as part of our recruitment process.


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Applications close: GMT Standard Time

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